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Follow-up for Tests in Ambulatory Care

Hours: 1.00

Best suited for:  Ambulatory care physicians, nurse practitioners, physician assistants who order tests; nurses who work in the ambulatory setting; office managers and staff. Other interested healthcare professionals are also welcome to participate.

Description: Healthcare professionals, especially those in ambulatory care, are well aware that problems with test-result communication are significant; many are dissatisfied with the system they currently use. While the development and implementation of policies and procedures for ensuring dependable test-result management will take some time and effort, carrying out this mission will result in a relatively inexpensive practice improvement that can yield significant patient-safety gains.

Learning Objectives: Upon completion, participants should be able to:

  1. Explain the significance of failures in the test reporting process in terms of patient outcomes and medical-legal risk.
  2. Describe the steps of the test ordering and follow-up process. 
  3. Identify potential barriers to appropriate testing and follow-up processes within different practice settings.
  4. Using a team-based approach, conduct a gap analysis of your office follow-up system and redesign processes so that they address any identified weaknesses. 

Learning Assessment: There will be a post test for this activity with a minimum performance requirement of 6 out of 8 correct answers.

Estimated time to complete activity: 60 minutes

CME Information - Read

Residents will earn a certificate of completion. Physicians will earn CME credit.

Method and Medium: To obtain CME credit, view the entire online presentation, complete the evaluation and post test and print your certificate online.

CME Credit: 1.0


State Requirements: This course may meet specific CME requirements for the following states. It is the user's responsibility to confirm whether content meets the user's state's specific requirements:
Connecticut - This activity includes content in Risk Management
Massachusetts - This activity includes content in Risk Management
Pennsylvania - This activity includes content in Risk Management / Patient Safety
Texas - This activity includes content in Ethics and/or Professional Responsibility

CME Disclosure Policy: LAMMICO/Medical Interactive requires planners, authors, faculty and all those who influence the content of a CME activity to disclose any financial relationships they have with commercial interests that are relevant to the CME activity. The disclosures shall be reviewed for any conflict of interest and subject to a mechanism for resolution of conflict of interest. A disclosure statement of relevant financial relationships will be made to the audience prior to the activity.

Disclosure: The authors, expert reviewer, editors and planning committee members for this activity have no relevant financial relationships to disclose.

Authors: Marion T. Deming, RN, MSN - Read Bio

Medical Expert Reviewer: Karl N. Hanson, MD, FAAFP - Read Bio

Editors: Karen K. Davis, MA, CPHRM - Read Bio

Content Advisors/Planning Committee Members - Read

Risk Management Committee Members - Read

Electronic Hardware and Software Requirements - Read

Web Master Contact Information: For assistance, contact Shea Ivey at 866/398-1038 or help@medicalinteractive.com
If clicking the link above does not work, please copy and paste the email address in the "To" field of your preferred email account.

Disclaimer: This educational material is not intended to substitute for individualized clinical judgment.  It does not dictate an exclusive method of care, and it is not applicable to all circumstances and all patients. 

Copyright Information: Copyright © 2018

Bibliography: To view and download References & Resources for this presentation, please select the References tab/link below.

Member and Subscriber Access
Interested in a CME program like this for your team or facility? Contact us to schedule it and talk about pricing.

Original Release Date: June 22, 2018
Review Date:
Expiration Date: June 22, 2021

This course is offered through Experix, a wholly owned subsidiary of Physicians Insurance, and is based on more than 30 years' experience in providing continuing medical education. This course is complimentary for Physicians Insurance members.

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