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Disclosure of Medical Error: A Physician RM Guide (1 credit Video)

Hours: 1.00


Target Audience: Physicians of all specialties in the hospital, clinic and office settings. Other interested healthcare practitioners are also welcome to participate.

Original Release Date: April 7, 2011
Review Date: January 20, 2016
Expiration Date: January 20, 2019

Description: Discussing adverse medical events with patient and family is perhaps the most difficult conversation physicians will undertake. Too often, physicians postpone, delegate or avoid these difficult conversations. Prompt, empathic communication initiated by the physician is the best way to safeguard the doctor-patient relationship and reduce the risk of malpractice claims. However, there are many barriers to doing so. This mixed-media Internet/Enduring material will present risk management recommendations on how to communicate with patient and family about adverse events; and also a model for reducing risk through disclosure of error. There is a panel discussion on formal Disclosure programs implemented at such institutions as the Veterans Administration and the University of Michigan.

Learning Objectives: Upon successful completion, participants should be able to:
A. Distinguish medical adverse events and medical errors and how they relate to each other.
B. Identify patient perception issues causing certain adverse events to result in claims and not others.
C. Describe best practices in initiating discussion with patient and family on adverse medical events and disclosure of medical errors.
D. Identify features common to successful hospital disclosure programs.

Learning Assessment: There will be a post test for this activity with a minimum performance requirement of 4 out of 5 correct answers.

Estimated time to complete activity: 1 hour

Residents will earn a certificate of completion. Physicians will earn CME credit. CME Information - Read

Method and Medium: To obtain CME credit, view the entire online presentation, complete the evaluation and post test and print your certificate online.

CME Credit: 1.0

 

State Requirements:
Based on information from state licensing authorities published by the AMA, this program meets specific CME requirements for the following states:
Florida -  This activity includes content in Preventing Medical Errors
Connecticut - This activity includes content in Risk Management
Massachusetts - This activity includes content in Risk Management
Pennsylvania - This activity includes content in Risk Management / Patient Safety
Texas - This activity includes content in Ethics and/or Professional Responsibility

Disclosure Policy - Read

Disclosure:  The speaker, editors and planning committee members for this activity have no relevant financial relationships to disclose.

About the Speaker & Panelists: - Read full bio
Kenneth E. Rhea, M.D., FASHRM
Katy Caraway, JD
Ruth Ryan RN, BSN, MSW, CPHRM

Managing Editor: Dawer Azizi, MHA, CPHRM, LAMMICO Manager of Risk Management

Editor: Sharon Cusanza, MSN, RN, NEA-BC, LAMMICO Senior Risk Management Education Specialist

Content Advisors/Planning Committee Members - Read

Electronic Hardware and Software Requirements - Read

Web Master Contact Information: For assistance, contact Shea Ivey at 866/398-1038 or help@medicalinteractive.com

Disclaimer: This activity is presented as risk management education.  It is not legal advice, nor does it establish medical standards of care.  Standards of care vary depending on the unique presentation of each patient.  The information contained herein is not a substitute for the reasonable discretion of skilled and informed clinicians at the point of care.

Copyright Information: Copyright © 2011

Bibliography: To view and download a Bibliography for this presentation, please select the References button below.


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Experix
This course is offered through Experix, a wholly owned subsidiary of Physicians Insurance, and is based on more than 30 years' experience in providing continuing medical education. This course is complimentary for Physicians Insurance members.


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